Privacy Policy

Privacy Policy

Last updated: April 24, 2026

This Privacy Policy describes how Vivfays collects, uses, and discloses your personal information when you visit or make a purchase from vivfays.com.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. We refer to this as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer.

  • Log files: Track actions occurring on the Site, collecting data including your browser type, Internet service provider, and date/time stamps.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including masked credit card numbers or payment tokens via third-party processors), email address, and phone number. We refer to this as “Order Information.”

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information to:

  • Fulfill any orders placed through the Site (processing payments, arranging shipping, and providing invoices).

  • Communicate with you and provide customer support.

  • Screen orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products (based on the preferences you have shared with us).

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us provide our services. For example:

  • We use Shopline to power our online store.

  • We use Google Analytics to help us understand how customers interact with the Site.

  • We may share information to comply with applicable laws and regulations, to respond to a subpoena, or to protect our rights.

BEHAVIOURAL ADVERTISING

As described above, we use your Personal Information to provide you with targeted advertisements. This includes using tools like Google Ads. You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.

YOUR RIGHTS

If you are a resident of the European Union (GDPR) or California (CCPA), you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us at service@vivfays.com.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

MINORS

The Site is not intended for individuals under the age of 18. We do not intentionally collect personal information from children.

CONTACT US

For more information about our privacy practices, or if you have questions, please contact us:

  • Email: service@vivfays.com

  • Company Name: Gloquest Technology (Suzhou) Co., Ltd.

  • Address: Building 7, Phase 2, Nan'an Xindi, Suzhou Industrial Park, Suzhou, Jiangsu, China

Cart

loading